Privacy Policy

Dot.Two respects your privacy.

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We do not track, sell, rent, or share your personal information with third parties for marketing or advertising purposes. Any information you provide is used solely to process orders, provide customer support, and communicate about your purchase when necessary.

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We do not use targeted advertising, behavioral tracking, or data profiling.

Basic technical data (such as IP address or browser type) may be collected automatically by our website platform for security and functionality purposes only.

By using this website, you agree to this limited use of information.

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Website Use & Terms

By accessing or using the Dot.Two website, you agree to use it for lawful purposes only. You may not misuse the site, attempt to disrupt its operation, or reproduce content without written permission.

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All product descriptions, images, branding, and content are the property of Dot.Two and may not be copied or reused without authorization.

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We reserve the right to update product information, pricing, and policies at any time without prior notice.

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Product Use Disclaimer

All Dot.Two products are intended for off-road use only unless explicitly stated otherwise.

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Dot.Two is not responsible for any damage, injury, vehicle malfunction, legal issues, or consequences resulting from the installation or use of our products on public roads or in violation of local regulations.

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Installation is performed at the customer’s own risk. Professional installation is recommended.

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Returns & Refunds Policy

We accept returns under the following conditions:

• Returns must be requested within 14 days of delivery

• Items must be unused, uninstalled, and in original condition

• All original packaging must be included

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Approved returns are subject to:

• A 20% restocking fee

• Original and return shipping costs paid by the buyer

 

Once the returned item is received and inspected, approved refunds will be issued to the original payment method minus applicable fees.

Custom, modified, or installed items are not eligible for return.

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Shipping Policy

We ship orders as quickly as possible once payment is confirmed.

• Delivery estimates are estimates only and not guaranteed

• Dot.Two is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances outside our control

• If you require expedited shipping or have a specific delivery timeline, please contact us before placing your order

 

Once an order has shipped, it cannot be modified or canceled.

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Lost or Stolen Packages

Dot.Two is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

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All claims for lost, delayed, or damaged shipments must be filed directly with the shipping carrier. We will provide tracking information and reasonable assistance when possible, but final responsibility lies with the carrier.

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Import Duties & Taxes

All import duties, customs fees, taxes, and brokerage charges are 100% the responsibility of the buyer.

Dot.Two has no control over these fees and cannot estimate or refund them. Refusal to pay import fees may result in the shipment being abandoned or returned, and any associated costs will not be refunded.

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Order Accuracy & Fitment

It is the customer’s responsibility to ensure correct vehicle fitment before ordering.

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Dot.Two is not responsible for incorrect orders due to misunderstanding of compatibility. If you are unsure about fitment, please contact us before placing your order.

Policy Updates

Dot.Two reserves the right to modify these policies at any time. Changes will be effective immediately upon posting to the website. 

By using our website you are agreeing to these policies.